PEAK SEASON CANCELLATION POLICY:
- 8+ Days Notice: Cancellations made 8 days or more prior to arrival will receive a full refund, less a $25.00 booking fee ($26.50 including tax) per unit.
- 7 Days or Less Notice: Cancellations made 7 days or less prior to arrival will be charged the cost of one-night’s stay.
OFF-SEASON CANCELLATION POLICY:
- 48+ Hours Notice: Cancellations made 48+ hours or more prior to arrival will receive a full refund, less a $25.00 booking fee ($26.50 including tax) per unit.
- Less Than 48 Hours Notice: Cancellations made less than 48 hours before arrival will be charged the amount of one-night’s stay per unit.
HOLIDAYS AND EXTENDED STAYS OF 4 NIGHTS OR MORE:
- 15+ Days Notice: Cancellations made 15 days or more prior to the arrival date will be charged a $106.00 booking fee, with the remainder of the deposit refunded.
- 14 Days or Less Notice: Cancellations made 14 days or less before the arrival date will be charged for one night’s stay.
Additional Policies:
- Same-Day Cancellations: There are no refunds for cancellations made on the same day of arrival.
- Reservation Changes: Any changes, including date changes, reduction of nights, or downsizing, may result in a non-refundable booking fee.
- No-Shows: No-shows are entirely non-refundable.
- Early Departure: No refunds are given for early departures. Changes must be made within the same time periods of the cancellation policy.
- Weather: Weather conditions are both uncontrollable and unpredictable; therefore, unsatisfactory weather conditions will not result in refunds or be considered justification for cancellations.
- Pet Policy: No pets are allowed except in our Sunset Village Two Bedroom #18 and Sunset Village Two Bedroom Plus Loft #13 only.